These Terms and Conditions ("Terms") govern your use of the accounts payable software-as-a-service (SaaS) product ("Service") provided by Caax Limited ("we," "our," or "us"). By using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
Caax Limited is a company registered in England and Wales with company number 09007799. Our registered office is located at Devonshire House, 582 Honeypot Lane, Stanmore, Middlesex, HA7 1JS, United Kingdom.
The Service is an online accounts payable management system designed to help businesses manage their financial obligations, including invoice processing, payment scheduling, and reporting. The Service is provided on a subscription basis and is accessed through our web-based platform.
To use the Service, you must create an account by providing accurate and complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
By registering for the Service, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind the organisation to these Terms.
You must notify us immediately of any unauthorised use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.
The Service is offered on a subscription basis, with various plans available depending on the features and usage limits required by your business. Details of the subscription plans, including pricing, are provided on our website or within your contract.
Subscription fees are payable in advance on a monthly or annual basis, depending on your chosen plan. Payments must be made using the payment methods specified on our website. By subscribing to the Service, you authorise us to charge your payment method for the subscription fees and any applicable taxes.
We reserve the right to modify our subscription plans, including pricing, at any time. Any changes to subscription plans will be communicated to you in advance, and will take effect at the start of your next billing cycle.
Subscription fees are non-refundable, except as required by law. If you cancel your subscription before the end of the current billing period, you will not be entitled to a refund for the remaining period.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes, in accordance with these Terms.
You may not:
You retain ownership of all data you upload or input into the Service ("Your Data"). By using the Service, you grant us a non-exclusive, worldwide license to use, store, and process Your Data solely for the purpose of providing the Service.
We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our Privacy Policy https://www.caax.co.uk/privacy-policy.html outlines how we collect, use, and safeguard your data.
All intellectual property rights in the Service, including software, content, and trademarks, are owned by or licensed to us. You do not acquire any rights in the Service other than the limited license to use it as described in these Terms.
If you provide feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate the Feedback into the Service or our other products and services.
We aim to provide continuous access to the Service but do not guarantee that the Service will be available at all times. We may need to suspend access to the Service temporarily for maintenance, upgrades, or other reasons. We will endeavor to provide you with advance notice of any planned downtime.
We offer customer support to assist with any issues or questions related to the Service. Support is available via email at support@caax.co.uk or by telephone at +44 20 8238 5550 during our business hours.
The Service is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Service, including its merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us for the Service in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Caax Limited, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the Service, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.
You may terminate your subscription to the Service at any time by providing notice to us. Termination will be effective at the end of the current billing period.
We may suspend or terminate your access to the Service at any time, without prior notice, if we believe you have violated these Terms or if we cease to provide the Service. In such cases, we will endeavor to provide notice where reasonably possible.
Upon termination of your subscription, your right to access and use the Service will immediately cease. We will retain Your Data for a limited period following termination to allow you to export it, after which Your Data will be deleted from our systems.
We may update these Terms from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated Terms on our website and, if necessary, through other communication channels. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.
These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Any legal proceedings related to these Terms or the Service shall be brought in the courts of England and Wales.
If you have any questions or concerns about these Terms or our Service, please contact us at:
Caax LimitedThese Terms and Conditions are effective as of 1 April 2024.
Devonshire House
582 Honeypot Lane
Stanmore
HA7 1JS
United Kingdom
